Before reaching out, please take a moment to review our FAQ page for commonly asked questions. If your question was not answered there, please reach out to helpmegannco@gmail.com for any questions or concerns regarding your order.

To speed up the process, please include your name and order number in your email. You should receive a response within 24 hours. Please note that emails sent over the weekend will be responded to the following Monday.

At this time, only apparel is eligible for returns. Accessories, digital courses, and sale items are non-refundable. If you experience an issue with any non-returnable item, please reach out, and we’ll be happy to help.

For a smooth return process, please make sure that all apparel is in its original condition, with the tags still attached, and has not been worn. To start the return process, please create a customer account and log in. From there, you can request a return. Customers are responsible for covering the return shipping costs.

Orders are typically shipped within 3–7 business days. Since all apparel is made to order, processing times may vary during peak seasons and high order volume. Please allow up to 2 weeks before reaching out about your order. We try to get items out as soon as possible, but as a reminder, we are a small business. Thank you for your patience and support!